How to upgrade or downgrade a cPanel account using WHM?
Upgrading or Downgrading a package for a user account means to change the existing plan from the maximum to minimum and vice versa. To upgrade or downgrade a package, just follow the steps given in the below image.
Step 1: Login to WHM panel.
Step 2: Type as list in the search box. Select List Accounts from the search results.
Step 3: In the list of user account, Click plus icon near the respective user, for which you going to change the plan.
Step 4: Select Change Plan.
Step 5: In the resulting page, select the plan and click Upgrade or Downgrade option.
Step 6: The particular plan will be upgraded or downgraded as per your selections.