How to file a DND complaint in BSNL?
BSNL (Bharat Sanchar Nigam Limited) provides you options to file complaint against the telemarketing companies that still sends you unsolicited SMS or calls you after seven days of DND registration. You can register complaint via SMS or call.
Through SMS :
Just send an SMS to 1909. The format of SMS is :The Unsolicited Commercial Communication, XXXXXXXXXX, dd/mm/yy
Through Call :
→You can file complaint via BSNLs customer care executive by dialling the number 1909.
Provide the details of the following to the customer care executive :
1. Particulars of the Telemarketer
2. The mobile/telephone number from which the commercial call/message was received.
3. The date and time of the commercial call/message
4. A brief description of the commercial call/message
→The customer care executive will register your complaint and will give you a complaint number. Your complaint number will be used for future communication.
→You will be informed of the actions taken within 7 days .